Understanding direct debits, standing orders and continuous payment authorities
Millions of us choose to pay our bills by direct debit and standing order, but what happens if there's a problem or mistake?

How do you pay your bills? By cheque, telephone or internet banking or direct debit? Already millions of us opt for the convenience of direct debit or standing order; not only is it less of a faff, many companies give you a discount as well. But do you know exactly what the difference is between the different payment methods or what your rights are if there’s a problem?

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23-12-2009
15-09-2014
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If you’ve switched from your energy supplier, you may be due a refund.
You could be owed an average of £50 if you switched supplier – how can you claim it?

If you switched supplier you may be owed money. Why? If your account was in credit when you switched, you may not have been given an automatic refund at the time. The energy suppliers had different policies when it came to giving refunds – but now they have to try and refund the cash.

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10-09-2014
10-09-2014
0
 
 
Do you understand financial jargon? If you don't, you're not alone!
Research shows that people are losing out because they don't understand financial jargon. Which terms are the most baffling?

Do you understand what 'interest' is? What about 'compound interest'? And could you explain what an ‘annuity” is? I know that the financial industry LOVES using financial jargon. It seems to find it almost impossible to talk about finance without resorting to technical terms. But if you don't understand some basic financial terms, you could miss out.

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04-09-2014
04-09-2014
0
 
 
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The material provided on this website is general information that is intended for general guidance and is not suitable for professional advice.
You should always obtain independent financial advice.