Your rights when shopping for clothes in the sales; what can you do if there's a problem?
Do you have the same rights if you buy something in the sales? And can you get your money back if you don't like what you've bought?

If you’re shopping for a bargain, in a shopping centre, high street or online, I hope you find what you’re looking for! But what happens if you don’t or if, you think you do, but discover there’s a problem after you’ve paid? You are protected by law if you buy something that's faulty. So make sure you know the rules, because the shop staff may not.

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27-12-2011
08-07-2014
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Wonga has been ordered to pay compensation after sending out letters from non-existent debt firms
Wonga, the biggest payday lender, has been treating its customers in debt unfairly

The payday lending industry has been regulated by the FCA (Financial Conduct Authority) since April 1st. Since then the FCA has taken action against a number of payday lenders and warned them about their adverts. Today it's announced that the biggest payday lender, Wonga, will have to pay £2.6 million in compensation to 45,000 customers who were treated unfairly.

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25-06-2014
25-06-2014
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If you want to ditch the big six energy companies, what’s on offer?
There are a number of independent energy companies in the market – here’s a guide to what they offer.

A few years ago I made the decision to move away from my ‘big six’ supplier and get my gas and electricity from one of the independent suppliers. Why? I was fed up with the annual round of price rises and the unconvincing justification that went with it. I went with Ovo energy, but there are plenty of others that you can choose from. Here’s my guide.

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31-10-2013
16-06-2014
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The material provided on this website is general information that is intended for general guidance and is not suitable for professional advice.
You should always obtain independent financial advice.